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21st Century Sales Techniques Seminar

Everything that we do involves selling. When we present our ideas to management, when we share our services with potential clients, when we share our ideas with people--in each instance, we are using our selling techniques to achieve our goals. Different people behave and react differently, of course; therefore, learning to recognize different personality types and analyze each business scenario will make you a much more effective salesperson.

The one-day Savant 21st Century Sales Techniques Seminar stresses the best traditional sales techniques as well as a wide variety of innovative sales skills that specifically address today's market:

Customer Contact Skills

  • Personality selling

  • Setting the customer's expectations

  • The Savant 10-Step Sales Process

  • The 5 most common client objections--and how to turn them around

  • Turning customer complaints into referrals

  • Identifying and maximizing opportunities

  • Establishing your sales database

  • Using sales software tools


  • Developing a step-by-step marketing program

  • Designing your marketing materials

  • Developing sales campaigns that get attention

  • Maximizing your customer direct marketing efforts

Selling via the Internet

  • The Internet revolution and its effect on sales

  • Using the Internet as a sales tool

  • Software tools and packages

  • Search engines, cookies, and more

  • Security issues

  • Customer password-protected windows

  • Handling sales orders and sales tracking

  • CRM fundamentals

Who Should Attend

This one-and-a-half-day seminar is designed for all sales professionals and for everyone interested in mastering 21st century sales techniques.


For schedule and location information, please contact:




We can customize any of our seminars or develop a new seminar

to meet the unique challenges and needs of your organization.



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